Our client, a Leading Technology firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation.
As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical role in the organisations' annual planning cycle.
This is a high profile role with lots of responsibility. A brilliant opportunity!
The following skills / experience is essential
If you are interested in this position and meet the above requirements please apply immediately.
Salary: Excellent + bonus + package
Location: London (good work from home options available)