Our leading FinTech client are looking for a Head of Claims & Customer Service to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece.

This is a newly created role due to company expansion and a brilliant opportunity to make your mark in the business!

The following skills / experience are essential

• Strong Claims Management experience from the Insurance industry.
• Strong Contact Centre experience.
• Outsourced vendor management experience.
• Understanding of fraud prevention and detection
• Excellent communication skills.

If you are interested in this Head of Claims & Customer Service position and meet the above requirements please apply immediately.

Salary: Excellent + bonus + package

Location: London (good work from home options available)